Privacy Policy

This Privacy Policy explains how Renew Kitchen & Bath LLC ("ReNew," "we," "us"), collects, uses and protects your information when you visit renewkandb.com or our landing pages, request a design consultation, respond to our Facebook or Instagram ads, contact us, or receive text messages from us.

Information we collect

Information you give us. When you fill out a consultation request or other form, call us, or text us, we may collect your name, phone number, email address, ZIP code, and details about your project, such as the room, your plans, the investment range and timeline.

Text message consent records. If you agree to receive text messages, we keep a record of that consent, including the date and time it was given, how it was given and the consent wording you agreed to.

Information collected automatically. When you visit our websites, we may collect basic technical information such as your IP address, browser type, device type and the pages you view. This is collected through cookies and similar tools.

How we use your information

• respond to your consultation request and follow up about it by phone, email or text message
• schedule your home visit and showroom appointments and help you through your remodel
• send occasional promotional messages, only if you agreed to receive them
• improve our websites and advertising
• meet our legal and business obligations

Text messaging (SMS) program

If you check a box agreeing to receive text messages from ReNew, we may text you about your consultation request and, if you agreed to it separately, about promotions.

• Consent to receive text messages is optional and is never a condition of any purchase.
• Message frequency varies. Message and data rates may apply.
• Reply STOP to any message to opt out at any time. Reply HELP for help, or call us at (352) 877-0766.
• Text messaging is intended for adults 18 and older.

Phone numbers and SMS consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We share this information only with service providers that help us send text messages, and only so they can deliver the messages you asked to receive. They may not use it for their own marketing. SMS opt-in data and phone numbers are excluded from any other sharing described in this policy.

How we share information

We do not sell your personal information. We may share it with:

• service providers that help us run our business, such as our customer management and messaging software, only as needed to provide those services
• advertising platforms such as Meta (Facebook and Instagram) to measure how our ads perform
• authorities, if required by law

Cookies

Our websites may use cookies to keep the site working, to understand how visitors use it and to measure our advertising. You can block or delete cookies in your browser settings. Some parts of the site may not work correctly without them.

How we protect your information

We use reasonable safeguards, including encrypted connections (SSL) on our websites and limited access to customer records. No system is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• opt out of text messages at any time by replying STOP
• unsubscribe from marketing emails using the link in the email
• ask us to correct your information
• ask for a copy of the information we hold about you, or ask us to delete it, subject to records we are required to keep

To make a request, contact us using the details below.

Children

Our websites and services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact us

ReNew Kitchen & Bath Design (Renew Kitchen & Bath LLC)
1301 SW 37th Ave, Suite 109, Ocala, FL 34474
(352) 877-0766
[email protected]

See also our Terms and Conditions.